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Support and Program Development

24 Hour IT Support

TrendCare provides 24hr IT support and utilises a priority rating scale response system for all IT issues.

Adhoc On-site Support

Trend Care software support staff are available to perform on-site installation and upgrades of the software if required.

Adhoc Program Development

Trend Care Systems can assist in the development of interface modules to import and export data between TrendCare and third party systems. Customised stored procedures are also provided for data display e.g. electronic Handovers and Dashboards displayed on large electronic screens.

Our Product

  • Patient acuity and workload management
  • Workforce planning
  • Dynamic productivity & efficiency reporting
  • Rostering & leave planning
  • Clinical pathways & outcomes reporting
  • Care plans & outcomes reporting
  • Patient risk assessments & reporting
  • Care capacity management
  • Dynamic care capacity displays
  • Multi-disciplinary clinical handovers
  • Allied health intervention registers
  • Diet ordering & reporting
  • HRM tracking and reporting
  • Training & competency registers
  • Staff health registers

Our Services

  • Development and Implementation of the TrendCare product
  • Clinical and Management Support
  • 24 hour IT Support
  • User group meetings
  • “Train the Trainer” workshops
  • Report Interpretation workshops
  • Roster Reengineering workshops
  • Work Reengineering workshops
  • Annual update workshops for user sites